PT. Toba Pulp Lestari manages plantation forest in a sustainable manner, and planted more than 12,358 ha of trees in 2016.

Sustainability Policy

The company is committed to accountable, sustainable development in all operational locations; the elimination of deforestation from all supply chains; and the implementation of best practices in social, environment, and business affairs; with the objective to be a good business partner and accountable member of the local, national, and global community.

This sustainability policy covers protection and conservation of forest by supporting the conservation of carbon and biodiversity. We proactively support local people through our CSR program, especially in the development of entrepreneurship and agriculture at the village level. We respect traditional ethnic groups and their community rights, and aim for clean production through the reduction of emissions and control of waste water.

We implement responsible practices in the workplace, including strict compliance with all relevant legislation, participation in sustainable forest management and timber legality certification programs, a strict no-burning policy, and implementation of a chain of custody system.

We are committed to good company governance, and have an Independent team, which appointed by North Sumatera Governor, community, and civil society, ensure transparency of execution of the sustainability policy, a responsive and transparent complaint mechanism, and to oversee collaboration with third parties to support sustainable forest development.

Sustainability Policy

Sustainability Milestone

Implementation of Policy

Sustainability News

25 September, 2020

SIHAPORAS AND PT Toba Pulp Lestari Tbk

  Sihaporas is an area lived and occupied by one of the Batak clan: Ambarita that originated from Samosir Island and spread out to five sub-village. […]
30 April, 2018


Parlilitan, 30 April 2018 – Sebanyak 200 batang pipa PVC diserahkan PT. Toba Pulp Lestari, Tbk. (TPL) kepada masyarakat desa Simataniari, kecamatan Parlilitan, kabupaten Humbang Hasundutan […]
22 February, 2018

Toba Pulp Lestari, Tbk. Perbaiki Saluran Irigasi Dusun Siduambilik

Humbahas, 22 Februari 2018 – Tanaman padi di lahan pertanian seluas 150 Hektar di dusun Siduambilik desa Sion timur II kecamatan Parlilitan Kabupaten Humbang Hasundutan ( […]
5 February, 2018

PT. Toba Pulp Lestari, Tbk. Starts More Environmental Friendly Mill Project

Parmaksian, February 5th, 2018 – PT. Toba Pulp Lestari, Tbk. (TPL), marks its milestones by upgrading the mill with an inauguration of mill upgrade project office […]
16 January, 2018

PT. Toba Pulp Lestari, Tbk. Takes the Initiative to Improve the Pematang Siantar-Parapat Road

Employees of PT. Toba Pulp Lestari, Tbk. (TPL) took the initiative to fix the Pematang Siantar – Parapat road, next to the entrance gate of Aek […]
16 January, 2018

PT. Toba Pulp Lestari Handed Over Six Infrastructure Projects in Toba Samosir and Tapanuli Utara Regency

As the commitment to grow and sustain with the community, PT. Toba Pulp Lestari, Tbk. (TPL) handed over six community development’s infrastructure projects in several villages […]
16 January, 2018

PT. Toba Pulp Lestari, Tbk. Handed Over 2,437 Christmas Packages to Underprivileged

As the commitment to grow and sustain with the community, PT. Toba Pulp Lestari, Tbk. (TPL) handed over 2,437 Christmas packages to underprivileged families to celebrate […]
22 November, 2017

PT Toba Pulp Lestari, Tbk. Serahkan Bantuan ke Mesjid Nurul Huda di Angkola Timur

Sipirok, 20 Oktober 2017 – PT Toba Pulp Lestari, Tbk. (TPL), perusahaan penghasil bubur kertas, kembali menunjukkan komitmennya untuk tumbuh dan berkembang bersama masyarakat. PT TPL […]
11 August, 2017

PT Toba Pulp Lestari, Tbk. Serahkan Bantuan Pengembangan Masyarakat di Kabupaten Dairi

Sidikalang, 8 Agustus 2017 – PT. Toba Pulp Lestari, Tbk (TPL) menyerahkan bantuan program pengembangan masyarakat di bidang pendidikan, pertanian, kepada Pemerintah Kabupaten Dairi, Selasa (8/8). […]
26 December, 2014

Haminjon & andaliman Enliven The Toba’s Geopark Caldera

The Haminjon (Batak Language : Kemenyan) and Andaliman participate to enliven the Toba National Geopark Caldera as world heritages.

Forest Conservation Management

Conserving the Forest

In PT. Toba Pulp Lestari Tbk. (TPL), we believe in practising sustainable forest plantation and advocate the ecological contributions and importance of forest landscape. We understand the tropical forest landscapes hold large stores of carbon and biodiversity. It functions as a high canopy with a mix of vegetation from grassland to scrub as well as regenerating to dense forest. Thus, since 2016, TPL is committed to executing comprehensive and robust HCV/HCS assessments conducted by independent experts before embarking on any new plantation initiatives in our effort to the advocacy of protecting and conserving identified HCV and HCS areas.

High Conservation Value (HCV)/ High Carbon Stock (HCS)

According to the High Conservation Values (HCV) Common Guidance Toolkit, HCVs are defined as biological, ecological, social or cultural values which are considered outstandingly significant or critically important. The aforementioned, definition is further categorized into six aspects as listed below:

HCV 1: Species diversity

Concentrations of biological diversity including endemic species, and rare, threatened or endangered species, that are significant at global, regional or national levels.

HCV 2: Landscape-level ecosystems, ecosystem mosaics and IFL

Large landscape-level ecosystems, ecosystem mosaics and Intact Forest Landscapes (IFL) that are significant at global, regional or national levels, and that contain viable populations of the great majority of the naturally occurring species in natural patterns of distribution and abundance.

HCV 3: Ecosystems and habitats

Rare, threatened, or endangered ecosystems, habitats or refugia.

HCV 4: Ecosystem services

Basic ecosystem services in critical situations, including protection of water catchments and control of erosion of vulnerable soils and slopes.

HCV 5: Community needs

Sites and resources fundamental for satisfying the basic necessities of local communities or indigenous peoples (for livelihoods, health, nutrition, water, etc...), identified through engagement with these communities or indigenous peoples.

HCV 6: Cultural values

Sites, resources, habitats and landscapes of global or national cultural, archaeological or historical significance, and/or of critical cultural, ecological, economic or religious/sacred importance for the traditional cultures of local communities or indigenous peoples, identified through engagement with these local communities or indigenous peoples

Managing Sustainable Forest Plantation

In TPL, some of the key measures we take in managing sustainable forest plantation upon identifying an HCV/HCS area are as follow:

  • Formulate plans and strategy to manage and protect the HCV/HCS areas that have been identified:
    • The formulated plans and strategy will include the schedule for monitoring the HCV/HCS areas to ensure that no illegal activities i.e. logging, mining and poaching occur. In the HCV/HCS areas identified for its cultural values, our monitoring plan is to ensure that the boundaries are respected and that there are no illegal activities such as encroachment by external parties in our concession area.
    • Proactive measures to preserve areas with confirmed historical and/or conservation sites.
  • Set up buffer zones and Green Belt areas to mitigate the risk towards the identified HCV/HCS area.
  • Social Economic Environment Development Program – (Livelihood Plantation) – Tanaman Kehidupan with indigenous communities in collaboration with the local and central government as part of TPL’s sustainable strategy to creating sustainable opportunities (e.g. elevating the social and economic aspects of the communities around HCV/HCS areas).

HCV/HCS Definition Source:

Complaint Hotline

Contact Information



Submit a Complaint

A complaint may be made by phone, by email or in writing. Please see above details how to contact us.

Complaint Received

We will received the complain and review it as soon as possible.

Complaint Being Examine

We will investigate and review the complaint for further process, it usually takes up to five working days.

Complaint Handling

We will priorities the complaints according to how complex it is.


We will contacting you by phone, by email or by writing to follow up the complaint.

Answering Complaint

Review and investigation will be made with the solution to answering your complaint.

Submit your complaint correct and the right way